We build Dynamic, Bespoke eLearning Solutions

Work damn hard to make training dead easy?

When training is enjoyable, it feels effortless. And that’s what we strive for at Day One. So we always think of the trainees first, to make sure our e-learning is as engaging, effective and worthwhile for them as possible.

We never forget that boredom is the enemy of learning.

Keep staff happy and keep them loyal?

Cheerful employees mean more than just big, toothy grins in the workplace. Because (and forgive us if this sounds hard-nosed) happiness = cost-effectiveness.

Turnover of staff is at its lowest when people feel best about their work. And training can make a huge contribution to that.

So our starting point is always the experience of those who matter most: the trainees themselves. Particularly millennials. We give them control, provide instant feedback and help them to learn by doing. From which they take great pride and satisfaction.

Keep things fresh even after 20 years?

Nimble as young gazelles, we’ve proven ourselves time and time again to be responsive and inventive.

Our systems-simulations provide appealing and highly relevant e-learning for trainees. We work with our clients to ensure that what we do mirrors their existing tech systems and processes.

We love any challenge and we are forever looking for better ways to do things. Better ways to stay better.

True-to-life training? In real time?

No one else does what we can do. We don’t just mirror our clients’ systems; we clone their customers, even their behaviours and colloquialisms. Every time you re-play a scenario you get a different customer so you won’t ever get that feeling of déjà-vu. You also won’t get more realistic, more practical and more interactive training anywhere else.

This approach has all the benefits of training on-the-job, but with none of the obvious disadvantages. It’s like using a flight simulator: when mistakes happen, no one ends up screaming. Least of all your customers.

Unique solutions to individual challenges?

We work out what your business requires. Your unique, one-of-a-kind business. That means we don’t palm you off with something we did for another client who’s a bit like you.

And when your business changes – as our clients’ companies inevitably do over the years – the training can evolve with you.

Learning by doing?

No amount of theory can beat practical experience. Which is why our training is interactive, intuitive and accurately reflects the way your systems work.

We get trainees to talk, advise, operate, listen and calculate during our online training. We get them to learn by ‘doing’. Mere mouse-clicking would fall far short of that.

We get them to create their own avatars and compete against their peers. It adds a certain healthy rivalry to the process (nothing too Game of Thrones, mind). And since dynamic data provides endless permutations, their experience is different every time. Which keeps everyone on their toes.

Raw recruit to expert in record time?

Training can be trying for any business. It’s time consuming not to mention costly and what’s more, if it’s not fit for purpose, it can result in lost customer confidence and ultimately lost revenue.

At Day One, we have a mantra; train faster, train smarter. Ultimately, we aim to turn novices into know-alls in the shortest possible time without cutting any corners.

Because it’s true-to-life, our training is practical, efficient and even allows for the final finesses that make all the difference to your customers.

So when a trainee has completed the course, they’re fighting fit for purpose and ready to exceed expectations.

Make your budget go further?

By getting superb results for you – just as we have always done for our clients over the years – we can maximise your ROI.

Also, since we don’t have an expensive and inefficient hierarchy to pay for, you get to talk directly to our techy people, not to Norman Grey-Suit in middle management.

It’s a fast and responsive structure that creates strong client relationships. Some of which have lasted for decades.