Keen to learn more about the latest in elearning technology and techniques in 2021, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
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DayOne
Your Training and Business Continuity Toolkit
Here we signpost some of the best free software and advice that could help other organisations to keep running effectively, to keep doing good work during difficult times, and even for those in Learning and Development to provide training continuity for their staff via elearning.
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Call Centre Performance & Training Strategies – Industry Insights from Our Team
We’re lucky enough to have team members with a wealth of experience at all levels within UK and global contact centres, which is invaluable in helping to make our training content more effective, and our technology more helpful. We got them together to get their thoughts on training and performance strategies.
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Call Centre Software in 2021 – Top Solutions for Customer Service & Agent Performance
We’ve chosen a range of contact centre solutions that should represent a complete toolkit for using technology to improve call handling, customer service and overall agent performance.
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User Adoption Strategy for Staff Onboarding with New Software & Systems
Sourcing great software and systems is just the start of the process and ensuring user adoption, engagement and effective training is often the key ingredient that will dictate project success or failure…
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Telemedicine Training – Why eLearning is the Best Way to Prepare Your Team
As many GP surgeries and other healthcare providers are now offering remote patient consultations, here we look at why for telemedicine training, elearning is the best way to prepare your staff.
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Business Case for eLearning: Why Now is the Time to Make the Leap
For L&D managers and business leaders who have not yet fully embraced elearning, here we look at why now is the time to make the leap. We also look at how to make the business case for elearning.
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Know your Type: Use of Fonts for Learner Experience & eLearning Results
Here we look at how good use of fonts can improve learner experience and, in turn, bring better elearning results.
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Taking care of our wellbeing at Yorkshire Sculpture Park
Over the past decade, wellbeing has become increasingly important within social and political discourse. It would appear that the pursuit…
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Using scenario-based eLearning to enhance patient experience
Patient experience, what is it? Can it be pinpointed to occur at one specific point in the timeline of care?…
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