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Day One Technologies deliver the latest large-scale international elearning project
An international, government-led project for the Middle East. A dedicated team of 30 elearning specialists. High volume and fast turnaround, on time and to budget. Essentials – accountability, project management and confidentiality.
Virtual College Case Study
Successful delivery of a high-volume, fast-turnaround, multi-lingual elearning project
Day One already have a successful track record of delivering complex, international, elearning projects for a client where robust processes and confidentiality were essential.
Day One were tasked with delivering a huge and highly complex elearning project to support the training of personnel in approximately ten different telecommunications roles. The programme needed to deliver technical, scientific and procedural training which included theory in physics, electronics and fibre optics, to a target group with language requirements in both English and Arabic.
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Accountability: As a Government-led project, accountability and a clear audit trail were essential. From the outset the project management team set up a clear reporting structure, this included weekly meetings to report on project progress, as well as an instant messaging system for client and staff communication.
Strong project management and robust processes were critical to the successful delivery of high volumes of elearning content within in a tight time frame – including weekly delivery of course storyboards, builds and sets of alpha and beta amends:
- We developed a bespoke corporate intranet specifically for the project. This gave the project team easy access to all project documentation and templates.
- A dedicated project manager and 3 team leaders were assigned to the project to co-ordinate production and closely monitor quality, timescales and delivery against key milestones.
The Quality Management System (QMS) established stringent processes to make sure that the 30-strong project delivery team were able to work to our clients’ quality framework and ensure consistent quality. These included:
- Development of a bespoke, intensive, induction process with in-house elearning and training courses for new instructional designers, elearning developers and graphic designers.
- Creation of an intranet with library of templates, language guides and standards documents for each element of the production process.
- Establishment of a series of review processes, including self-checking, peer review and independent review with checklists and training for each review stage.
- Recording feedback on spreadsheets and in workshops to tackle any issues from reviews.
At the outset it was agreed that many of the client’s learners would be unfamiliar with elearning processes so it was important to ensure that the style of the finished content was highly visual and divided into bite-sized sections with as much interaction as possible. An audio narration with text transcript was provided for added clarity and games, mini-simulations and quizzes were created to ensure engagement.
I am delighted that we selected Day One to work with us on our latest eLearning project for Mind, the mental health charity. They were receptive to suggestions and highly professional in the way that they incorporated sensitive case studies, scenarios and user stories to bring home the key messages in a mental health awareness eLearning project.
Following the recent public launch, we received overwhelmingly positive learner feedback and Day One’s contributions and collaboration have played a significant part in this.
Working in partnership with Day One has been a very positive experience.
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Day One have a trusted track record of delivering bespoke elearning projects for large organisations in the defence, health and finance sectors.
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