Sourcing great software and systems is just the start of the process and ensuring user adoption, engagement and effective training is often the key ingredient that will dictate project success or failure…
The latest healthcare technologies bring a host of benefits, but they don’t reduce the demands on a learning and development team. Here we look at trends and tech for L&D leaders to watch.
Keen to learn more about the latest in elearning technology and techniques in 2019, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
How do you choose which is right for you, and once you’ve done that, how do you choose the best supplier to meet your needs?
Keeping your workforce both happy in the present and optimistic about their future with your company is more of a challenge than ever, as staff have visibility of opportunities elsewhere via their social networks.
To ensure buy-in from the Finance department, it’s important for L&D to sell the idea of implementing or improving their use of elearning by talking their language – numbers – and specifically, cost-savings.
Here we look at the idea of elearning maintenance as a key part of your content development planning. Future-proof content development is so key to keeping it relevant and reducing costs over time.
Here we look at the idea of eLearning Branching Scenarios, which is a useful part of the more general concept – ‘interactive learning’. Interactivity engages and challenges the learner, and branching is important – this post explores how to make it effective and commercially viable.
Elaine Teal’s top 10 tips for effective call centre training based on what she has seen work for companies large and small over the last decade.
Buyers need to understand how to choose elearning technology for call centres that will meet their future needs, as well as their immediate requirements. There are three major points to consider…