Keeping your workforce both happy in the present and optimistic about their future with your company is more of a challenge than ever, as staff have visibility of opportunities elsewhere via their social networks.
Keen to learn more about the latest in elearning technology and techniques, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
To ensure buy-in from the Finance department, it’s important for L&D to sell the idea of implementing or improving their use of elearning by talking their language – numbers – and specifically, cost-savings.
Here we look at the idea of elearning maintenance as a key part of your content development planning. Future-proof content development is so key to keeping it relevant and reducing costs over time.
Here we look at the idea of eLearning Branching Scenarios, which is a useful part of the more general concept – ‘interactive learning’. Interactivity engages and challenges the learner, and branching is important – this post explores how to make it effective and commercially viable.
Elaine Teal’s top 10 tips for effective call centre training based on what she has seen work for companies large and small over the last decade.
Buyers need to understand how to choose elearning technology for call centres that will meet their future needs, as well as their immediate requirements. There are three major points to consider…
Are you looking at scenario based training as a way to improve your onboarding or staff development. Here we look at how it can be used effectively with elearning to make your L&D faster, better value and more effective.
I will be talking here about system simulations in eLearning – training people using simulations of their workplace computer systems as one of the principal ‘vehicles’ for learning delivery. Nowadays, many organisations appear to offer System Simulation capabilities for either their software or platform – it has become an overused phrase. The solutions offered can …
When you need to introduce a new software system into your business operations, it can come with a fair few headaches, including how best to train your staff to use it. To help ease the transition for staff and ensure they are properly trained, e-learning system simulations can be a very valuable form of training …