Patient experience, what is it? Can it be pinpointed to occur at one specific point in the timeline of care? No. A patient’s experience starts from the very moment they first make contact with the healthcare system, right through to their last. This means that a variety of healthcare professionals have a part to play …
The latest healthcare technologies bring a host of benefits, but they don’t reduce the demands on a learning and development team. Here we look at trends and tech for L&D leaders to watch.
Numerous studies have shown that true to life learning experiences, such as simulations and scenarios, are the most effective for developing work-specific skills. Scenario based learning is a framework where the learning experience is hung around a realistic situation or story.
No department operates in a vacuum, and while at every senior management meeting an L&D leader will reaffirm the wider business goals and context of their department, placing them more front of mind can help with cross-departmental collaboration. If L&D can develop strong relationships with Finance, Legal / Compliance and PR for example, it will no doubt help your department down the line.
An overview of an important healthcare elearning project in progress with the Scottish Government and NHS Scotland.
The work aims to lessen peaks and troughs in patient demand, which can lead to delays for patients.