We Can Do

Introduction Section

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The Complete eLearning Provider

Are you looking for an elearning provider in the UK that can deliver across all your training requirements?

Day One offers the full range of elearning services and solutions, including consultancy, training content development and learning management systems (LMS). We also offer technologies to make learning more engaging and effective, including simulations and scenario based training.

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Our clients have seen these tools and services make a dramatic, positive impact on their inductions, on-boarding, change management, compliance training, skills development and more.

consulting and strategy Section

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eLearning consulting & strategy

For over 20 years Day One have provided elearning consulting, strategy and implementation to some of the UK and Europe’s best-known organisations, developing training content and systems that deliver great learning outcomes.

Enterprise Application Systems Section

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Simulation training

If it looks like a lion, walks like a lion and roars like a lion… then it may be a lion simulator!

Many of the clients we work with have one or more unique desktop systems that they need staff to be whizzes at using. But ‘learning by doing’ isn’t always possible on the real thing. Simulation-based training creates an engaging and realistic, but safe, true-to-life practice environment that gets real results.

Bespoke eLearning Content Development Section

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Bespoke elearning content development

We work closely with leading UK, European and global organisations to understand their training needs, business goals and unique environments, and then we create interactive, bespoke elearning content in the form of workplace scenarios, and bite-size training content.

We develop engaging, multimedia content in the form of text, video, audio, social learning, branching scenarios, interactive games, or blended learning. Often it’s several of these in combination.

LMS Section

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Learning management systems

We support clients in developing and managing learning management systems (LMS) to fit their needs. This could be our own modular LMS that starts with simplicity at its core, but we’re equally happy to work with other platforms, including open source solutions.

Whatever the learning platform, we focus on making things easy to use and future-proof, while delivering an engaging experience and useful tools, such as learner analytics.

eRoleplay Section

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eRoleplay

Using our unique pairing technology developed here at Day One, we can link two delegates by desktop and phone so they can work together in an interactive session. The result is the most realistic experience of handling a customer call.

For the ‘customer’ in the scenario it’s a also great opportunity to see how it feels to be on the other end of the call, helping them to understand the caller perspective.

Translation and Localisation Section

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Corporate elearning & global training projects

Many large companies need to roll out training to a disparate, international workforce, often at speed and in complex working environments.

For corporate elearning and other types of training across borders, we’ve developed a great deal of expertise in managing the complexities involved with multinational, multilingual and translation projects.

Translation and Localisation Section

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Corporate elearning & global training projects

Many large companies need to roll out training to a disparate, international workforce, often at speed and in complex working environments.

For corporate elearning and other types of training across borders, we’ve developed a great deal of expertise in managing the complexities involved with multinational, multilingual and translation projects.

Finance eLearning Section

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Finance elearning

eLearning is ideal for the banking and finance sector, because it’s quick and cost-effective to create, update and rollout at scale. We’ve helped some of the world’s leading financial services with bespoke training content, system simulations, LMS and more.

Our clients in this sector have included the likes of Lloyds Business Banking, Halifax, and Co-operative Bank and we’ve assisted them through complex training and change management.

Call Centre Training

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Call centre training

Most of our call centre training solutions are based on the belief that to be truly effective, elearning should provide a learning environment that closely mirrors the environment that customer service staff find in the real world. Our solutions include simulated systems, bespoke content, and eRoleplay – our unique, peer-to-peer training solution.

We can create true to life, scenario based learning in a safe environment, tailored to the commercial needs of the client’s business – ensuring staff are as prepared as they can be.

eLearning for Sales / Customer Service

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eLearning for sales / customer service

Using elearning for sales and customer service training allows service and product knowledge to be updated and rolled out to staff across multiple locations quickly, and in a cost effective manner. This is important in roles where staff turnover is high.

Our solutions include bespoke training content, easy to use LMS, and our unique ‘Virtual Customer’ platform which simulates telephone and face-to-face sales, and customer service training.