Numerous studies have shown that true to life learning experiences, such as simulations and scenarios, are the most effective for developing work-specific skills. Scenario based learning is a framework where the learning experience is hung around a realistic situation or story.
Here we look at the idea of eLearning Branching Scenarios, which is a useful part of the more general concept – ‘interactive learning’. Interactivity engages and challenges the learner, and branching is important – this post explores how to make it effective and commercially viable.
Elaine Teal’s top 10 tips for effective call centre training based on what she has seen work for companies large and small over the last decade.
Are you looking at scenario based training as a way to improve your onboarding or staff development. Here we look at how it can be used effectively with elearning to make your L&D faster, better value and more effective.