Engaging elearning for knowledge & skills development
Whether you sell physical products or you’re a service provider, frontline staff need extensive knowledge of both the solution’s specifications, and how they deliver on customer needs and expectations.
If you need to train an external network of channel sales partners, distributors or customers, we can also create an ‘extended enterprise’ solution that gives them the knowledge and skills they need to promote or use your solutions, and that keeps them up to date.
We combine learning psychology with the latest tools and best practice in elearning to create interactive product knowledge training that is engaging and effective.
eLearning is ideal for making onboarding and ongoing knowledge and skills development fast and accessible for staff who might be based across multiple locations or working in shifts.
There is no need to hire face-to-face trainers or classroom facilities. It’s also ideal for companies who have frequent changes to their products and services, or who need to adapt to new legislation or industry guidelines.
Training content can be rolled out to relevant teams or an entire workforce as soon as it has been updated.
We can create multimedia elearning using audio, micro-learning objects and video, as well as text materials, to suit the needs of different types of learner and the nature of the content.
We can create scenario based learning that enables your teams to practise using their product knowledge in a realistic sales or customer service situation.