eLearning for Compliance Training
eLearning for Compliance Training
Day One have helped many companies and organisations to deliver compliance training with elearning, making it easy and quick to update, and accessible anytime, anywhere.Industry & legal compliance
Along with onboarding and giving staff the knowledge they need to fulfil their roles, regulatory compliance is the primary driver for training.
To engage your teams in the content so that that they work through it, it’s important to make your training materials as interesting and easy to use as possible. It’s also essential for L&D or HR teams to be able to track learner progress and course completion.
Using elearning for compliance training is ideal, as you can quickly and easily create and update content, roll it out to learners wherever they are based, and have access to live analytics. This enables L&D managers to identify individuals or groups who may need additional support, and to identify and improve any weaker aspects of the content.
Saving time & money
When it comes to delivery of compliance training, L&D and Finance departments want to get it done as quickly as possible (while being diligent and effective), so that staff can move on to being productive and / or to training that will enhance knowledge and skills that will improve their performance.
Using elearning as the mode of delivery makes it efficient to update and roll out training materials without the costs associated with printing materials or hiring face to face trainers and booking classroom facilities.
Online learning can be accessed 24/7 and made available to a global workforce as quickly as clicking a button.
Compliance case studies
Examples of our work creating dynamic, bespoke elearning for compliance training:
Faster Inductions & Great ROI
Faster Inductions & Great ROI
Lloyds bank and HBOS
NonFinancial Services is one of the most highly regulated industries worldwide. When these two finance giants merged, we helped them to create training content and system simulations to help ensure regulatory compliance, as well as product knowledge and skills development.
Read more about this safe training environment.
Training in Resolving Customer Complaints
Training in Resolving Customer Complaints
TSB complaints and charges
As Britain’s most recommended bank, TSB take handling complaints very seriously, so they asked us to create a course in those skills to help their contact centre staff maintain the highest standards.
Using our unique ‘e-roleplay’ system, we mirrored TSB’s complaints handling software and created elearning content based on true-to-life scenarios based on when, where and how customers might complain.
Learners enjoyed the training, while TSB found the quality of their complaint resolution service significantly improved.
Read more about this complaints handling course.
The client verdict
"I have received excellent feedback from the trainers, recently giving ‘Day One’ a Net Promoter Score of 96 for ease of use which only serves to highlight how integral ‘Day One’ has been to the success of the programme."
RACHEL BRACEWELL
Head of Learning / Customers / Brands / Digital and Telephone Banking / Lloyds Banking Group
Compliance training that isn’t boring? Can Do
You don’t want your teams to associate training at your company with being bored, just because the compliance learning came first.
We’ve made engaging compliance elearning for a range of industries, helping L&D departments to get the job done, while building a long-term culture of learning within the organisation.
Contact us at Day One for an informal discussion about your training needs.
