eLearning News and Views - Day One Technologies Blog

eLearning Glossary – The Jargon Buster for Learning Terminology

Keen to learn more about the latest in elearning technology and techniques in 2021, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!

Call Centre Performance & Training Strategies – Industry Insights from Our Team

We’re lucky enough to have team members with a wealth of experience at all levels within UK and global contact centres, which is invaluable in helping to make our training content more effective, and our technology more helpful. We got them together to get their thoughts on training and performance strategies.

Banking and Finance Training with Simulation Based eLearning

Here we look at how to create effective banking and finance training with simulation based elearning, taking Mortgages as a good example due to their complexity.

Scenario Based Learning for Healthcare

Numerous studies have shown that true to life learning experiences, such as simulations and scenarios, are the most effective for developing work-specific skills. Scenario based learning is a framework where the learning experience is hung around a realistic situation or story.

Call Centre Software in 2021 – Top Solutions for Customer Service & Agent Performance

We’ve chosen a range of contact centre solutions that should represent a complete toolkit for using technology to improve call handling, customer service and overall agent performance.

User Adoption Strategy for Staff Onboarding with New Software & Systems

Sourcing great software and systems is just the start of the process and ensuring user adoption, engagement and effective training is often the key ingredient that will dictate project success or failure…

Telemedicine Training – Why eLearning is the Best Way to Prepare Your Team

As many GP surgeries and other healthcare providers are now offering remote patient consultations, here we look at why for telemedicine training, elearning is the best way to prepare your staff.

Business Case for eLearning: Why Now is the Time to Make the Leap

For L&D managers and business leaders who have not yet fully embraced elearning, here we look at why now is the time to make the leap. We also look at how to make the business case for elearning.

Digital Transformation Accelerated with eLearning

As businesses look to accelerate their digital transformation, here we look at how elearning should be seen as more than just the training component.

Your Training and Business Continuity Toolkit

Here we signpost some of the best free software and advice that could help other organisations to keep running effectively, to keep doing good work during difficult times, and even for those in Learning and Development to provide training continuity for their staff via elearning.

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