We looked at advice and research from a range of industry experts and influencers, as well as building on call centre insights from our team members, to highlight 3 important metrics.
Knowledge, skills and behaviours, although overlapping and often used interchangeably, are distinct concepts when it comes to L&D.
Here we look at how to increase learner engagement in order to maximise the effectiveness of your training. By leveraging the latest elearning tools and
Keen to learn more about the latest in elearning technology and techniques in 2023, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
Here we offer a guide to creating scenario-based learning that works, along with engaging elearning examples from projects with our clients. Here at Day One
Articulate Storyline is one of the most popular elearning software products on the market. Here are a few examples of elearning built in Storyline by the Day One Technologies team.
We were delighted to learn that our elearning work with the amazing charity, Tommy’s, was Highly Commended at the 2022 Third Sector Awards in their
Large financial services companies are already at the forefront of technology adoption, so many are leveraging elearning and system simulations well to gain a competitive edge.
We’re seeing increasing demand for workplace wellbeing training for managers and employees alike, as awareness is growing around the many benefits of a happy and
We’ve chosen a range of contact centre solutions that should represent a complete toolkit for using technology to improve call handling, customer service and overall agent performance.
We offer bespoke elearning development and immersive learning solutions to drive learner engagement. Based in the UK, we create business systems simulations, white label LMS, scenario-based training content and more, with a focus on Learning By Doing.