
eLearning Glossary – Jargon Buster for Digital Learning Terminology
Keen to learn more about the latest in elearning technology and techniques in 2023, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
Keen to learn more about the latest in elearning technology and techniques in 2023, but don’t know your AICC from your xAPI? Don’t worry – we’re here to help!
We were delighted to learn that our elearning work with the amazing charity, Tommy’s, was Highly Commended at the 2022 Third Sector Awards in their…
Large financial services companies are already at the forefront of technology adoption, so many are leveraging elearning and system simulations well to gain a competitive edge.
We’re seeing increasing demand for workplace wellbeing training for managers and employees alike, as awareness is growing around the many benefits of a happy and…
We’ve chosen a range of contact centre solutions that should represent a complete toolkit for using technology to improve call handling, customer service and overall agent performance.
Here we look at how to train a remote call centre team working from home by leveraging the latest technologies for system simulations and scenario-based…
Here we look at how to maximise training ROI by leveraging a range of elearning capabilities and benefits. There are many reasons for organisations to…
As many GP surgeries and other healthcare providers are now offering remote patient consultations, here we look at why for telemedicine training, elearning is the best way to prepare your staff.
Here we signpost some of the best free software and advice that could help other organisations to keep running effectively, to keep doing good work during difficult times, and even for those in Learning and Development to provide training continuity for their staff via elearning.
We’re lucky enough to have team members with a wealth of experience at all levels within UK and global contact centres, which is invaluable in helping to make our training content more effective, and our technology more helpful. We got them together to get their thoughts on training and performance strategies.