We’ve chosen a range of contact centre solutions that should represent a complete toolkit for using technology to improve call handling, customer service and overall agent performance.
Here we look at how to train a remote call centre team working from home by leveraging the latest technologies for system simulations and scenario-based
Here we look at how to maximise training ROI by leveraging a range of elearning capabilities and benefits. There are many reasons for organisations to
Day One is proud to have supported UK Coaching by creating life-saving training that won the Digital Learning and eLearning Award at the Learning Excellence
As many GP surgeries and other healthcare providers are now offering remote patient consultations, here we look at why for telemedicine training, elearning is the best way to prepare your staff.
Here we look at the idea of eLearning Branching Scenarios, which is a useful part of the more general concept – ‘interactive learning’. Interactivity engages and challenges the learner, and branching is important – this post explores how to make it effective and commercially viable.
At Day One Technologies near Leeds in West Yorkshire, we have a fantastic opportunity for a Digital Project Manager to join our bespoke learning solutions
If you’re looking for graduate game design jobs in the UK, we’d be keen to hear from you here at Day One Technologies – a
As we saw during the European Football Championships in June 2021, sudden cardiac arrest can affect anyone, any time – even young, elite-level athletes. It’s
Here we signpost some of the best free software and advice that could help other organisations to keep running effectively, to keep doing good work during difficult times, and even for those in Learning and Development to provide training continuity for their staff via elearning.
We offer bespoke elearning development and immersive learning solutions to drive learner engagement. Based in the UK, we create business systems simulations, white label LMS, scenario-based training content and more, with a focus on Learning By Doing.