Elaine Teal’s top 10 tips for effective call centre training based on what she has seen work for companies large and small over the last decade.
Buyers need to understand how to choose elearning technology for call centres that will meet their future needs, as well as their immediate requirements. There are three major points to consider…
Are you looking at scenario based training as a way to improve your onboarding or staff development. Here we look at how it can be used effectively with elearning to make your L&D faster, better value and more effective.
I will be talking here about system simulations in eLearning – training people using simulations of their workplace computer systems as one of the principal
When you need to introduce a new software system into your business operations, it can come with a fair few headaches, including how best to
Online or remote training is the go-to solution for many organisations trying to bring in a new software system, but why choose e-learning – what
The words ‘systems-training’ and ‘exciting’ and do not often occupy the same sentence, unless the words ‘is not’ comes between them. But there are ways
There is considerable momentum building at the moment around the use of apps running on mobile devices (phones + tablets) for serious business uses such
We offer bespoke elearning development and immersive learning solutions to drive learner engagement. Based in the UK, we create business systems simulations, white label LMS, scenario-based training content and more, with a focus on Learning By Doing.